FAQ's
- Has my order shipped?
- How do I change quantities or cancel an item in my order?
- How do I track my order?
- My order never arrived?
- When will my backorder arrive?
- How much is my shipping?
- How do I return my product?
- When will my order ship?
- What are my payment choices?
- Security
- How do I use a coupon?
- Additional Support
- Has my order shipped??
- How do I change quantities or cancel an item in my order?
- How do I track my order?
- My order never arrived?
- When will my backorder arrive?
- How much is my shipping?
- How do I return my product?
- When will my order ship?
- What are my payment choices?
- Security
- How do I use a coupon?
- How do I contact you?
Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Click the "Order Tracking" link at the top right hand side of our site to track your order.
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you, please refer to shipping and returns section
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Please refer to our Shipping&Returns section
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
Please click here for our company contact information.